Strategic foundations of the quality work
The strategic basis for developing the dialogue-oriented quality-related work specific to colleges of music and art revolves around preparing quality targets – which explicitly do not answer the question of what quality is in art, and how this is proven. The quality targets are instead formulated based on the logic of agreeing on ‘quality work guidelines’. When preparing the university’s internal consultations on these guidelines, it became clear that structuring and agreement are best achieved if communication initially ‘only’ relates to the process architecture of the Folkwang University of the Arts’ organisational structure. The formulated ‘quality-related work guidelines’ were incorporated into the architecture of the core processes in order to specifically develop and agree on a quality-targets system:
