As an Erasmus+ participant, you have entered into some obligations. These include, for example, carrying out your stay abroad as agreed, submitting all the necessary documents on time and ensuring that you have sufficient insurance. However, you also have rights: these include the waiving of tuition fees at the host university and the recognition of the academic achievements as agreed in the learning agreement. You can read about your rights and obligations in the Erasmus+ Student Charter.
By signing the Erasmus Charter for Higher Education, Folkwang University of the Arts has committed itself to complying with the framework conditions of the Erasmus+ programme. For more details on this, take a look at our European Policy Statement.
If you encounter any problems during your Erasmus+ stay, you can contact the International Office at Folkwang University of the Arts or your host university abroad.
In addition, each university participating in Erasmus+ appoints a contact person for complaints about non-compliance with the principles set out in the Erasmus Charter. At Folkwang, this is the president, Holger Zebu Kluth. Please phrase your concerns and any desired changes as objectively and in as much detail as possible. Complaints will be carefully examined and dealt with in cooperation with the persons or departments involved. We will strive to find a satisfactory solution for every problem. In addition, your input will contribute to the continued improvement of our processes. Any personal data that you provide with your complaint will be treated confidentially, will not be passed on to third parties and will be deleted once the matter has been resolved.